Terms of Service & Coaching Policies

Updated Date: July 2026

Operating Brand: The Systemized Agent

Legal Corporate Entity: The Admin Touch Inc. (“Company”, “we”, “us”)

Jurisdiction: Ontario, Canada

1. Subscription Terms & Billing

  • Upfront Billing: All coaching tiers, subscriptions, and program fees are billed in advance on a recurring monthly or per-term basis depending on the plan selected.
  • No Refunds Policy: Due to the custom, high-touch, and digital nature of our coaching and administrative services, all fees paid are strictly non-refundable. We do not provide prorated refunds for partial billing cycles or unused sessions once payment has been processed.
  • Managing & Canceling Subscriptions: You may manage or cancel your subscription at any time prior to your next recurring billing date via the Stripe Customer Portal or by emailing info@thesystemizedagent.com. Cancellation will stop all future charges, and services will remain active until the end of your current paid billing cycle.

2. Scheduling, Attendance & Cancellations

  • Active Subscription Requirement: Ongoing access to 1-on-1 coaching sessions, group calls, and scheduling software is contingent upon an active, paid subscription. If a payment is declined or unpaid, all scheduled appointments are subject to immediate cancellation.
  • Rescheduling Policy (24-Hour Notice Required): If you need to reschedule a 1-on-1 coaching call, you must provide at least 24 hours’ advance notice through your scheduling portal or by emailing your assigned facilitator.
  • Late Cancellations & No-Shows: Any cancellation or reschedule request made with less than 24 hours’ notice—or failure to attend a scheduled session—will result in the forfeiture of that session for the week/month. Forfeited sessions cannot be refunded, rolled over, or made up.

3. Contact & Corporate Identity

The Systemized Agent is a professional service program operated by The Admin Touch Inc., incorporated in Ontario, Canada.

For administrative support, billing inquiries, or session coordination, please reach out to:

  • General Support: info@thesystemizedagent.com
  • Dedicated Facilitators: Contact via your designated account communications channel.

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