Effective Date: July 2026 (Updated)
Operating Brand: The Systemized Agent
Legal Corporate Entity: The Admin Touch Inc. (“Company”, “we”, “us”, “our”)
Jurisdiction: Ontario, Canada
1. Introduction & Overview
The Systemized Agent, a service operated by The Admin Touch Inc., respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website, enroll in our coaching programs, or utilize our administrative services. By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy and Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
We collect personal information that you voluntarily provide to us, as well as data gathered automatically when you navigate our site:
- Contact & Identification Data: Name, business name, email address, phone number, and mailing address.
- Payment & Financial Data: Credit card information, billing address, and transaction history. Note: All payment processing is securely handled directly by Stripe. We do not store complete payment card details on our servers.
- Communication Data: Information provided when contacting support, scheduling coaching sessions, filling out forms, or communicating with facilitators.
- Technical Data: IP address, browser type, device information, operating system, and website usage metrics collected via standard cookies and analytics tools.
3. How We Use Your Information
We use your personal data to deliver a seamless coaching and administrative experience, specifically to:
- Provide, maintain, and manage your subscription and coaching access.
- Process payment transactions and prevent fraudulent activity.
- Schedule 1-on-1 calls, group sessions, and deliver program resources.
- Communicate important account updates, policy changes, and system announcements.
- Send optional promotional content, marketing updates, or newsletters (you may opt out at any time).
- Comply with legal obligations and enforce our Terms of Service.
4. Third-Party Service Providers
We do not sell, rent, or trade your personal information. We only share necessary data with trusted third-party service providers who assist us in operating our platform:
- Payment Processing: Stripe (for secure subscription billing and payment management).
- Communication & Email: WP Mail SMTP / Email delivery providers (for transactional notifications and customer support).
- Scheduling Tools: Integrated calendar platforms (for booking coaching appointments).
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic patterns, and remember user preferences. You can adjust your web browser settings to refuse cookies or alert you when cookies are being sent; however, some features of the site may not function properly without them.
6. Data Security & Retention
We implement industry-standard physical, technical, and administrative safeguards to protect your personal data from unauthorized access, loss, misuse, or alteration. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., tax and accounting regulations in Ontario).
7. Your Privacy Rights
Under Canadian privacy legislation, you have the right to:
- Request access to the personal information we hold about you.
- Request corrections to any inaccurate or incomplete personal information.
- Withdraw your consent to our use of your information (subject to legal or contractual restrictions).
- Unsubscribe from promotional marketing emails by clicking the “Unsubscribe” link at the bottom of any email.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact our Privacy Team at:
- Company Name: The Admin Touch Inc. (Operating as The Systemized Agent)
- Privacy & Support Email: info@thesystemizedagent.com